Return Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Exchanges & Refunds (if applicable)
We only replace or refund items if they are defective or damaged.
If you need to request a refund or exchange, send us an email at aminofivedrinks@gmail.com for further information. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 14 days, alternatively, a replacement will be sent.
Shipping
Unless by prior agreement, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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CONTACT US
For more information about our refund policy or if you have questions, please contact us by e‑mail at aminofivedrinks@gmail.com or by mail using the details provided below:
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Amino Five Drinks
17b Crown St, South Geelong, Vic, 3222